Frequently Asked Questions
Is every Stan piece made from antique textiles?
Each STAN piece is one-of-a-kind, and hand cut and sewn from an existing antique textile. These materials embrace the character and history acquired over decades, sometimes centuries, of use. With our sustainable approach to fashion, we use hand-mending techniques to mend the wear, yet we like to preserve as much of the original beauties of each textile.
How do I find the right size for me?
You will find a detailed description of each piece on the specific styles page.
You can also find a size chart on every product page. Choose the size that best correlated with you bodies sizing.
*Due to the variability of textiles, all sizes are approximate.
What is your return policy?
We are happy to accommodate returns within 14 days of delivery for online orders. Items must be unworn, unwashed, and undamaged. All products are returned at your own cost.
If you have an issue with you made-to-order item, please contact us via email: firstname.lastname@example.org. If a return is necessary, you will incur a restocking fee of 10% of the order price.
How to I process a return?
In the event you need to process a domestic return, please email email@example.com.
Do you ship international?
For international orders, you will be contacted by post to pay customs fees & VAT charges levied when the package reaches your country.
Do you have a store location?
We do not currently have a physical location.
How long does it take to receive my bespoke order?
Bespoke pieces are made-to-order and typically take 4-6 weeks to be finished and ready to ship.